Shipping & Returns

 

 SHIPPING CHARGE WILL COUNT AUTOMATICALLY

USA

UPS Overnight

$25

USPS 4-6 days

$10

CANADA

UPS Overnight

$15

Canada Post 3-4 days

$20

EUROPE (except East)

OCEANIA

EAST ASIA

UPS Express 3-5 days

$35

BRAZIL

EAST EUROPE

UPS Express 3-5 days

$40

CENTRAL & SOUTH AMERICA, MIDDLE EAST

UPS Express 4-5 days

$45

MEXICO, SOUTH ASIA

UPS Express 6-8 days

$60

HANDLING TIME

 

To Canada:

Overnight in stock item will ship out the same day for orders placed before 3:30PM (Eastern time)

Ground ship to USA 

Custom hairpiece order takes about 6 weeks on average from the date we receive your order.

Expedited 4.5 week delivery is available for $25.00 extra fee. Super rush 3.5 week delivery may not be available for every order at $40.00 extra fee.

CANCEL ORDER AND RETURN OR EXCHANGE

To cancel return or exchange a custom made order, please contact us by e-mail or phone first. We may not be able to fully refund your payment.

If you wish to cancel your order:

1. You can notify us by email to before we have dispatched the goods to you or
2. Where goods have already been dispatched to you, by returning goods to us in accordance with clause below.

2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full or partial refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full or partial refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause above will not apply in the following circumstances:

  1. in the event that the product has been used.
  2. to any products that we have made or customised specifically for you To cancel return or exchange a custom made order, please contact us by e-mail or phone first. We may not be able to fully refund your payment.